Although the vast majority of our members are outstanding examples of respectable collectors, there have been several instances recently in which winner bidders have failed to pay for the item won. To prevent future recurrences, we have implemented the following policy:

If payment is not made within 7 days after the close of the auction, the account of the non-paying member will be suspended.

The account will only be reinstated after payment is made to the seller and we (admin@badgeswap.com) have been contacted by the non-paying member and have received assurance that a similar situation will not occur again.

If once reinstated the offending member fails to pay timely after winning any auction in the future then that member will be permanently suspended.

If you are not 100% committed to purchasing an item as it is listed (provided photos, shipping charges, etc) then DO NOT BID on it. If you want to negotiate shipping charges, request additional photos, etc – the time to do so is BEFORE you place a bid.

Members must utilize the site messaging system for all negotiations so that we have a record of the communication in the event that this becomes an issue. Auctions postings that include email addresses will be deleted without refund. We will not attempt to mediate any auction where the site messaging system was not used to facilitate the transaction.